Email Us

Everything you tell us will be treated in absolute confidence and all records are stored securely.

You can email us for advice using our secure online form.

We aim to respond to your message within 3 working days. For urgent advice, please contact us by phone instead.

If you do not live or work in the borough of Elmbridge, please visit www.citizensadvice.org.uk to find your nearest advice centre.

We will use the information you give us to provide you with advice as well as to improve our service and inform our campaigns. If you want more detail about your rights and how we use your information you can read our privacy policy.

Enquiry Form

Email Enquiry

Name *

First

Surname *

Surname

First line of address *

Post Code *

Date of Birth

Please enter an email and/or phone number:

Email address *

Confirm Email address *

Contact number

How would you like us to contact you initially?

Initial Response by either email or phone

Initial Response by Email

Initial Response by Phone

Note: if you select "Phone" then we may leave a voicemail. When we call you back it may show as a ‘withheld’ number.

Please explain what you need help with (please give as much information as possible to enable us to help you) *

Please upload any relevant images or document files

Maximum file size: 100MB

Can we contact you for feedback?

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

Feedback consent

I agree to Citizens Advice selecting me for feedback, using my information and contacting me

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